Our Service
We are customer-oriented, continuously innovate, and respond quickly. Continuously developing new products and hydraulic systems according to customer requirements, in order to establish strategic alliances in technology and market, and to develop more advanced products while entering new markets.
We take 'customer friendliness' as our core value standard
Pre-sales Service
The customer service hotline is our communication platform with you. In order to accurately and quickly convey information, we will provide you with one-stop professional services such as product price consultation, technical support, product complaints, service complaints, repair and spare parts consultation and sales.
Online consultation customer service: This is a text message platform for communication with you. We can reply to your questions in real time and provide timely answers to product related issues and solutions.
We have software and hardware resources as well as years of industry on-site experience to provide customized construction solutions. At the same time, we sincerely invite you to serve as a consultant for product design, manufacturing, and service detail improvement. Let's work together to enhance the industry level and product height.
In-sales Service
We will fully assist you in optimizing and selecting equipment to meet the demand for differentiated construction in consultative sales, and help you purchase high-quality and affordable equipment.
To meet your needs, we provide professional transportation and home delivery services, as well as installation and delivery training services for each product.
After-sales Service
Having a professional and mature after-sales service system that provides customers with faster and more comprehensive services. After sales personnel will provide customers with detailed and comprehensive instruction on operating techniques and maintenance of the drilling rig upon its initial delivery. There will also be daily after-sales service phone follow ups to provide more attentive service to customers. 365 × 24 year-round service, we adhere to the concept of customer first and have been committed to providing you with service 24 hours a day for many years, solving your problems and needs in a timely and attentive manner.
After years of data statistics, the rate of after-sales service personnel quickly troubleshooting drilling rig failures on site is close to 100%, maintaining a good reputation as a leading enterprise in the industry with comprehensive service capabilities.
The company promises that the on-site arrival time for after-sales service is one day within the province! Arrived outside the province within two days!
Contact Us
E-mail: zyzcjx@163.com
Add: No.11 Tongyang East Road,Jingzhang Olympic Park Area, Xuanhua District, Zhangjiakou City, Hebei, China
Copyright © Zhangjiakou Xuanhua BroadVision Drilling Machinery Co. Ltd.